Hello I read that you have already a Wee Penguin and that you love it. So my question ist what kind of support did you expect exactly?
I dind't by a pc/laptop by Think Penguin so I cant say nothing about the support, but I planning to buy also a Wee Penguin. I can only compare for example the microsoft support and this support from the documentation and the forum. If you buy an microfost laptop I don't think that you can get telefon support for this for free. In the most time you have to search via web or has to ask in a forum. By a gnu/linux computer is this not much different. If you have an problem you search the web to solve it and if you find nothing then you ask in a forum.
