Kia ora SAM73, welcome to Trisquel! You are wise to seek help in these forums. I soldiered on alone for nearly two years before I started posting here, and I wish I'm come straight away. The Trisquel forums are well moderated, and full of friendly, helpful, and passionate software freedom warriors.

I am also user Acer hardware. I have an Acer Aspire One "netbook" (small laptop). I realise our models are very different, and may contain very different hardware, but there may be certain things I can help with. I am happy to try.

With any GNU/Linux problem, the first thing I always do is a web search. Commons problems will tend to have been reported on user forums, Stack Exchange etc, and potential solutions can be found there. If that doesn't work, I tend to search the problem in these forums.

If I can't find anything, here, I start a new thread describing the problem in as much detail as I can, including my hardware, what version of Trisquel I'm running, and what version of any applications involved in the problem. Either the more experienced Trisquelers can give me advice on how to fix the problem, or if its a bug, the maintainers can work on a patch, or pass the bug report upstream to the maintainers of the specific software the bug is affecting.

This is the power of free software. As a global community, we can achieve so much more than as isolated individuals or small groups.

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