"I think Francis' work is the most important work being done right now."
When it comes to free software, that may be so.
However, it was stallman who said that the good actions of a person can't
justify the wrong ones.
I agree.
"I know from experience that when one is mad with someone he/she tends to
say/write a lot of moronic /read aggressive stuff (see the chapter me versus
the troll CooloutAC..). Some people are more prone to anger and nervousness
and that is why they bark when feeling threatened (or when they feel their
business is threatened)."
I was that way too, earlier.
However, I learned to control myself and state my opinion in a more
reasonable way.
I don't always succeed, and that's fine, if i'm just a normal dude.
But if you represent a business and want to make a good impression,
controlling yourself is _mandatory_.
