(I've sent this to ThinkPenguin support, but in the event it is not a
hardware issue but something else, I thought I might share it here so people
could help me explore other issues that could be at play, and so that if this
were the case it would help others. Of course, whenever I can access this
forum, it means I cannot repeat the problems at that time, but I appreciate
any guidance you can offer and I've referred to this post in my open ticket
with the TP folks.)
I'm a previous customer who purchased a wireless adapter for my laptop to
switch to Trisquel 7. It has mostly worked fine and I'm grateful to you for
helping me make the transition to Trisquel from other less-free GNU/Linux
alternatives.
SPECIFICATIONS:
Device: Lenovo Thinkpad x220
OS: Trisquel 7 Belenos
Hardware in question: Wireless N USB Adapter w/ External 5dBi Antenna
(Atheros AR9271) from Thinkpenguin
SYMPTOM: Previously: dropped connections; now: failure to reconnect in a
reasonable amount of time
At present, though, I'm having a really hard time with the device. At least
once per day, sometimes for periods lasting thirty minutes or more, it ceases
to function. I've tried every possible permutation of unplugging and
replugging it from the USB port, doing so before or after flipping the
wireless killswitch, and so on, to no avail. For the past two months, it has
been regularly dropping connections (at least once per hour), and this new
issue means that when it drops that connection it almost never reconnects,
and I spent between one and fifteen minutes waiting for it to start working
again.
ISSUE: Device?
I have of course also rebooted the router and modem when possible, but this
happens on every network I connect to: multiple different home networks,
university, and work. If there are some commands I can run to produce helpful
output for you, or some other troubleshooting strategies I can try, I'd be
happy to do so.
Thank you for your time and I look forward to your feedback at your earliest
convenience.
Respectfully,
Isaac
