Flatpak is just a way to install software, the softphone application or any other software you might want to install via flatpak won't be there.

You gotta install flatpak with the PPA and then download the software you want and install it with Flatpak.

However, I don't know which package is the one you want to install and if it is free software, so I can't help you more than that.

You should check if what you are going to install is free software, as Trisquel can't do it for you.

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