First of all, the Trisquel forum is not a public place. Like an association, it is entitled to its own rules (https://trisquel.info/en/wiki/trisquel-community-guidelines) and it can even ban members. That happened once, as far as I know. Anyone wanting to express views that go against the Trisquel guidelines should always be allowed to so. On her own forum, or website, or in the street, etc. *That* is freedom of speech.

Having unenforced guidelines is like not having guidelines. Enforcement is needed, unfortunately. A few trolls can destroy a community. At least, it makes the community unwelcoming.

A few users can enforce the guidelines (like david, who often moved threads to "the troll lounge") and/or the task can be collectively handled (like the +1/-1 system). I like the collective moderation. In my humble opinion, its main advantages are:

it is more responsive (moderators have a life): once inflammatory (or otherwise guideline-disrespecting) posts are hidden, users tend to stop replying, which is precisely what is needed to not have the thread turn into a trollish shit storms; it is robust (notice that whoever considers the negatively-rated post does *not* disrespect the guidelines should click the +1 button); you do not have a few moderators who receive all the crap (accusations of being censors or worse; the banned user I know of was writing death threats).

The system can be improved though:

for more responsiveness, -1 could be considered enough to hide the post of a user with a negative average rating (a new user who only registered to troll or somebody who spends most of its post trolling); for more robustness, the -1/+1 buttons could only be available to the users with high-enough average ratings. for a better understanding of how to use the -1/+1 buttons, it should be written somewhere visible (a confirmation box after clicking -1?) that -1 should never express a disagreement but a violation of the guidelines, that +1 should be used on negatively-rated posts that do violate the community guidelines, even when disagreeing with the content of the post (reply to explain why you disagree).

Reply via email to