Despite what you claim to the contrary, I serve most of my customers well.
Their order is shipped in reasonable time, in good quality.
In the rare circumstance that I do mess up an order, such as yours, I always
promptly offer to send a replacement or repair the unit, or otherwise fix the
mistake. If they are unhappy, they ask for a refund and I provide it
immediately.
Once again, I will state: if you want a refund, I'll give it. If you want me
to correct the mistake, I will. I'll go back on your order and deal with you.
What you ended up doing was buying from a competitor... if I recall correctly
at the time, you didn't want me to send a replacement unit or provide a
refund because you didn't trust me to do it... all you had to do was
re-confirm shipping address for replacement, or provide me with your wire
instructions so that I could pay you.
What you chose to do instead was attack me for honest mistakes that I made
with your order. You then went on accusing Minifree of being a bad company
etc etc and told people not to buy from them, suggesting that the mistakes I
made with your order are made with every order.
- Re: [Trisquel-users] Libreboot X200 returns on Minifree info
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