Personally I'm not bothered by scuffs and marks, as long as they are not on the screen and as long the laptop is super clean (I use the laptop in the worst condition we were able to source, clean it, usually replace the screen with an AFFS screen, get a new keyboard and I'm happy). My laptop will suffer hard in daily use anyway; I'll drop it, I'll pour espresso over it, I use it at 50 degrees C (warm aisle in the data center) and yes, I'm probably the best benchmark for rugged hardware. It's only my second X200 in ~4 years but only because the first had been stolen. If it doesn't look like it's been through hell, it's not a good laptop to me. Once I pull my X200 out in a café full of mac users, I immediately feel more respected (though those mac fools probably think otherwise).

I understand that not everyone thinks similarly. So if you *would* complain, we have a couple of new arrivals in good condition available and we could arrange an exchange. Since I don't know exactly what you're not super happy with, it would be better to find that out first. Drop us an email if you wish to do so (I regularly miss posts here). I can also only recommend the AFFS display. It may not be much brighter than a good TN, but the contrast and viewing angle stability are fantastic. It's not really fun to replace the screen to put it mildly, but as a customer you don't have to worry about that.

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