(Forwarding because of the aforementioned issue with SMTP connections ignoring the proxy...)
---------- Forwarded message ---------- From: "James Harkins" <[email protected]> Date: Mar 30, 2014 6:05 PM Subject: Handful of usability issues To: "trojita-ml" <[email protected]> Cc: > Also, now that I'm on the mailing list, here are some usability issues I've encountered. > > I'm raising these because there are *so many things* Trojita does exactly right that I don't want to switch to another client. These annoyances try my patience at times, and they will certainly prevent Trojita from gaining a wide user base. > > - Can't use space in the message list to page through reading pane > > Just about every mail client I've ever used allows you to keep keyboard focus in the list of messages (so that up/down arrows move from one message to another) *and* page through the message that's in the reading pane using the space bar. In Trojita, I have to shift focus to the reading pane to navigate in the message. Then, I haven't found a simple keystroke to refocus on the message list. Tab jumps between entities in the message (attachments etc.). Shift-tab goes backward through the search bar. > > Space to page in the reading pane (whether keyboard focus is in the message list or the reading pane) is standard behavior that users will reasonably expect. > > - Multiple addresses on one line > > Trojita is the first mail client I've ever used that prohibits multiple addresses in one field. Use case: I need to e-mail homework details to a list of students. I won't even try to do this in Trojita because it forces me to copy and paste each e-mail address, one by one. > > It should be possible to handle a comma-separated list of addresses. > > - Selecting text by mouse beyond reading window bounds fails to scroll > > Click-drag to select text should scroll when the mouse hits the top or bottom edge of the reading pane. > > - Reading pane doesn't update when a message is deselected/deleted > > Read a message and delete it. The message text is still displayed in the reading pane, even though the message no longer exists. After deleting a message, a different message is highlighted in the mailbox, so it's reasonable to expect the old text to go away. > > - Hard disk grinding when selecting a large mailbox > > If I open the inbox (which may be large), then go to another folder, then back to the inbox, Trojita grinds the hard disk for too long (10-20 seconds sometimes). > - Hard disk grinding when searching a large mailbox (worse) > > The quick search bar on my 13800-message inbox is unusable. It locks up the application and I have no idea how long it will take to finish -- after a few minutes of intense hard disk activity, I just kill the app. > > - Opening the debug panel after connection problem > > I find it disruptive that any failed IMAP connection: > > 1. Pops up a window in front of whatever application I was using. If I'm concentrating on non-email at that moment, I don't need the e-mail client to yell at me that a connection broke. But I understand why some people would need to address a failure right away. Perhaps this could be a user option? Or just change the color of the Trojita icon in the task bar? A pop-up strikes me as bad form -- it's "Pay Attention To Me Right Now, No Matter What Else You Are Doing." > > 2. Always opens the IMAP logs, forcing me to dismiss them manually. > > - Wake from sleep: Try to connect too soon > > If I accidentally leave Trojita open when suspending the session, when waking the machine, Trojita will often try to connect to the IMAP server before the machine has restored its WiFi connection. So the connection fails, and then I have to deal with Trojita's pop-ups and logs. > > That's it for now -- thanks! > James
