On 30/09/12 11:56 +0200, ionic drive wrote:
> we would like to keep track of the serial numbers on ordered products.
> Example:
> ------------
> If a customer is complaining months later about a products functionality
> - it would be good to know
> if the "Serial Number" of that specific product is the same we have sold
> to this client. 
> Otherwise another company would be in charge to service that customer.
> 
> Right now we have this customer product serial number data in a
> separated spreadsheet.
> Would be great to keep that information in tryton as well.
> 
> Any hints on how to achieve this best?
> Is there already a solution we have not found yet.
> Or do we need to implement a new way to handle Serial Numbers?
> 
> It would be great to only keep track on "Serial Numbers" on outgoing
> invoice.
> Better would be to keep track of "Serial Numbers" from: Purchase -> over
> Stock -> Sale -> to Invoice Outgoing 

The recommended way for Tryton is to use the module stock_lot (a lot
could be a serial number if limited to 1 unit).
This module allow to track a lot number on any stock move.

-- 
Cédric Krier

B2CK SPRL
Rue de Rotterdam, 4
4000 Liège
Belgium
Tel: +32 472 54 46 59
Email/Jabber: [email protected]
Website: http://www.b2ck.com/

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