On Thursday, 1 June 2017 03:38:55 UTC-6, Sergi Almacellas Abellana wrote:
>
> El 01/06/17 a les 11:35, Mark Shane Hayden ha escrit: 
> > Here is the scenario: 
> > 
> >  1. We made some changes in a development environment and things tested 
> >     OK.  The changes involved installing product_attributes module, then 
> >     adding attributes and removing the redundant information from the 
> >     description in all the variant (product_product) records. 
> >  2. Once everything was confirmed in dev the production trytond was shut 
> >     down, and we used SQL updates to updated the information from dev to 
> >     production. 
> >  3. Upon connecting when we open up the product variants in the tryton 
> >     client, or on the web shop front end the OLD descriptions show up, 
> >     even though the database clearly has the new ones in place 
> >  4. I can update records manually in the Tryton client but all changes 
> >     that were done by database queries on the product description have 
> >     no effect outside the database! 
> > 
> > Clearly there is a cache issue of some kind, though the documentation 
> > suggests the default is memory cache (we have not specified anything 
> > different in the configs) and I have even completely rebooted the server 
> > to no effect. 
> > 
> > How do I ensure that Tryton reads the proper data from the database? 
> It does, just check you are using the proper database when connecting 
> throw the client and the trytond.conf file contains the expected URL. 
>
> Thanks for the prompt reply.
>

I have already confirmed I am connecting to the right database.  When I go 
to the production database in PSQL it shows the NEW descriptions when I 
query.  In the Tryton client it shows all the OLD descriptions.  When I 
change the description of one of the products to something totally 
different using the Tryton client and click save, then re-run the exact 
same query in PSQL in the exact same connection it still shows all the old 
descriptions, EXCEPT FOR THE ONE I CHANGED, which matches what I entered in 
Tryton client.

It really does seem to be running into some cache issue due to directly 
altering the database or something like that...

-- 
> Sergi Almacellas Abellana 
> www.koolpi.com 
> Twitter: @pokoli_srk 
>

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