2017-09-26 10:49 GMT-03:00 Cédric Krier <[email protected]>: > On 2017-09-26 10:38, Sebastián Marró wrote: > > 2017-09-26 10:29 GMT-03:00 Jon Levy <[email protected]>: > > > > > We run Tryton 3.4 on a few dozen Windows 10 desktops, but one of them > > > became unable to open the program. I tried to uninstall and > re-install, > > > but whenever I try re-installing, I get the message, "Tryton 3.4.12 > Setup > > > Please uninstall previous Tryton installation." > > > > > > Any ideas how I can get this working? > > > > > > > Try to remove the client configuration directory [1] located in the > APPDATA > > directory. It is recreated when you launch the client again. > > The configuration directory is not checked at the installation process. >
I dont know why, but sometimes (on windows environments) the data in client config files is corrupted. And because the configuration directory is not checked at the installation process, installing the client again does not solve the issue. I had this issue and if you delete the directory, when you launch the (already installed) client, it creates a new one, and allows the user to work on that computer. Regards. Sebastián Marró -- You received this message because you are subscribed to the Google Groups "tryton" group. To view this discussion on the web visit https://groups.google.com/d/msgid/tryton/CAE_jc%2B8UCER4VWbApxY9bRbVu2NAq7A4ThbeNkvVm1UuA-K%2B5w%40mail.gmail.com.
