On 2018-01-15 17:42, Carlos Eduardo Sotelo Pinto wrote: > On Mon, Jan 15, 2018 at 4:02 AM, Cédric Krier <[email protected]> wrote: > > On 2018-01-14 19:19, Carlos Eduardo Sotelo Pinto wrote: > > > I need to find a way to delete an invoice, it could be posted, then I > > need > > > to get back all its movements or delete them. The reason is since I > > couldnt > > > get them back with a credit note, i just need them nulled or deleted to > > > notice tax authority as nulled as if never have been posted > > > > What type of invoice? For supplier invoice you can cancel a posted > > invoice which will create a cancel move. > > For Customer invoice, you can only make a credit note (with refund). It > > is forbidden to delete an invoice because it may appear as a fraud > > tentative. > > > > The issue is that some invoices were wrong filled, and is no possible to > acredit the invoice. I have asked the tax authority and is possible to > solve this issue if the invoice were not generated, like if the invoice > have no exixted and the number was an error. My argument was > > 1. was filled on a wrong way > 2. it has a number generated > 3. was not sent to the tax authority ( each invoice is sent inmediatleey to > the tax authority ) > > but, it is on system, then I need to find a way, probably directly on > database for this case, to delete all generated data related to this invoice
It looks like you have a distributed transaction issue with your tax authority. At some point, the invoice should be sent to the tax authority for validation prior to posting if they can decide if it is valid or not. Any way, I think the only proper way is still to make a credit note. -- Cédric Krier - B2CK SPRL Email/Jabber: [email protected] Tel: +32 472 54 46 59 Website: http://www.b2ck.com/ -- You received this message because you are subscribed to the Google Groups "tryton" group. To view this discussion on the web visit https://groups.google.com/d/msgid/tryton/20180116151407.GQ4241%40kei.
