Hi Alberto,

Are you installing the program "Spybot - search and destroy"? If so, you
may deactivate automatic program update.

Is your virus definition file up-to-date?

Manually try to delete file: unckeck all attributes of the infected
file, delete it or replace it with a copy from a clean computer running
the same version of XP.

Best regards,

Sherif

>
> Subject:
> File C:\WINDOWS\System32\servic.exe - Clean failed; Quarantine failed, 
> Access denied.
> From:
> "Corrales, Alberto" <[EMAIL PROTECTED]>
> Date:
> Mon, 12 Sep 2005 17:54:22 -0400
> To:
> <[email protected]>
>
> To:
> <[email protected]>
>
>
>Hello all,
>
>   I´ll appreciate your help with the following problem:
>
>
>I have a Wndows Xp running Symantec Antivirus 8.1, when I boot the OS the 
>following messages appears on top of the screen:
>
>*********************************************
>Scan Type: Realtime protection Scan
>Event: Virus Found!
>Virus name: W32.Spybot.Worm
>File: C:\WINDOWS\System32\servic.exe
>Location: C:\WINDOWS\System32
>Computer: xxx
>User: SYSTEM
>Action Taken: Clean failed; Quarantine failed, Access denied
>Date found: Lunes, 12 de Septiembre de 2005 18:13:52
>*********************************************
>
>Each time that I run antivirus the same message appear.   How can I clean this 
>file if is running on the computer??
>
>
>Thanks in advance
>ALberto
>  
>














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