Why product placements on TV are stuck in bit roles

http://www.theglobeandmail.com/report-on-business/industry-news/marketing/why-timbits-arent-likely-to-drive-the-plot-of-the-border/article1259506/


In its 56 years, Cheez Whiz has saved many an exhausted parent,
desperate and at a loss for what to feed the kids at mealtime. But who
ever thought it might be part of a strategy to help save network
television?

Last fall, an episode of the Canadian sitcom Corner Gas featured a
scene in which the star, Brent Butt, engaged in a comical roundelay
with a customer about the too-bright processed cheese food. Over the
course of the season, Cheez Whiz went on to appear almost a dozen more
times, snagging three precious minutes of air time.

In its six years on air, Corner Gas may have been the most successful
scripted show to adopt so-called product integration, in which
commercial messages are woven into the plot or dialogue. But it was an
exception on the Canadian television landscape, for even as the
practice explodes in the United States, advertisers here remain wary.

No one believes integration will replace conventional ad campaigns.
Still, as viewers increasingly avoid conventional 30-second spots,
leaving fewer opportunities for advertisers to get their messages
across on television, that wariness may prove a costly mistake that
leaves Canadian marketers behind and Canadian TV producers without
sufficient funds to make homegrown comedies or dramas.

Product integration is baked into the DNA of television, reaching back
to its earliest days, when shows were wholly sponsored by packaged
goods companies and other advertisers.

But for decades afterward, church and state remained separate: Content
was inviolable, not to be stained by advertising. Modern product
integration developed slowly in the United States, with shows like
Friends, where a plot line in a January, 2000, episode revolved around
a specific piece of furniture from Pottery Barn, and the Fox drama 24,
which signed deals with Ford Motor Co. that gave the car maker
prominent play. Meanwhile, reality TV producers, who were not
creatively handcuffed in the same way as creators of scripted shows,
made billboards out of their cast members, throwing drinks,
electronics, and other shiny new products into their hands.

Today, viewers who objected to the ham-fisted wedging of these ads
into their favourite shows just a few years ago largely shrug off the
commercial placements, not only on reality shows like Survivor, Top
Chef, and American Idol but also on Emmy-winning fare like The Office
and 30 Rock.

When Ben Silverman, the co-chairman of NBC Entertainment, left the
network last month, he did so to join up with Barry Diller's
IAC/InterActiveCorp for a new venture that will create branded
entertainment: television shows seamlessly blending advertising into
the content.

Canadian advertisers say that's a game they can't hope to play.
Marketers here note that deals securing placement of a major brand on
a U.S. network are struck between multinationals who have no time to
worry about the concerns of a branch office in Toronto, which may
believe a different creative approach is required to appeal to
Canadian consumers.

And there is the always-present problem of scale. "It's a lot more
effort to do product placement. There's a lot more management; the
advertiser wants to be on set to make sure the product looks nice,"
said Greg McLelland, vice-president of national broadcast sales for
CanWest Global Communications. "If you're a U.S. network getting a
$200,000 fee for placement, that kind of money is worth the trouble.
But as a Canadian broadcaster charging one-tenth of that, $20,000 just
isn't worth it."

Some producers grouse that integration has added enormous
complications without yet providing much benefit: Every branded
product in a shot, even those secured for free, must be cleared first
with the network. Standard contracts regularly hand as much as 60 per
cent of product integration revenue to the network, while producers
are the ones sweating the fine points of making sure the advertising
client is happy.

Canadian networks have made enormous strides in the area, especially
on reality TV shows. CBC lists about a dozen shows that have woven
products into the storyline, including Being Erica, Little Mosque on
the Prairie, and Heartland, and says its integration revenue from
non-sports shows has gone up 1,000 per cent in the last two years,
though it refuses to reveal specific numbers. CanWest and CTV are also
aggressively expanding their integration.

But there are still sharp growing pains, in part because selling ads
on TV and creating shows require vastly different skills. Janice Dawe,
the vice-president of White Pine Pictures, which produces the CBC
drama The Border, says the network's suggestions of product
integration on her show have been uninspired.

"They have come to us with a couple of opportunities, but there's been
no consummation of a deal," she said. "The kind of product placement a
lot of brands want is distasteful to producers because it's too overt
to put into a storyline. Like, one character will say, 'Oh God, I have
a headache,' and another will say, 'Oh, you should try Advil!' CBC has
come to us and said to our story department, 'Could you work this in?'
and we just go, 'Uch!' " Still, Ms. Dawe insists, she would be happy
to integrate the right product in the right way.

But there is also a problem of schedules. Ad campaigns often operate
with shorter lead times than the typical Canadian program production
cycle. In the United States, shows are often written and shot mere
weeks before going on air, especially toward the end of the season,
which allows an advertiser to squeeze in a product at the eleventh
hour. Producers here require far more notice.

One veteran ad buyer says the problems are deeper than that, rooted in
cultural differences. "We are, by virtue of our Canadianism, risk
averse," said Pegi Gross. "Paying for product placement on a show that
hasn't been shot yet, it's not something we would normally do."

The effectiveness of product integration is notoriously difficult to
measure, for while the advertising industry has decades of historical
research on how commercials affect the perception of a brand, the
return on investment of getting a product into the hands of a
character is harder to gauge.

And the recession may have set back the practice even further in
Canada. "The advertising environment has been badly hit," noted Ms.
Gross, who said that many sales representatives at radio and
television stations have lost their jobs over the last 18 months.
"Those who are left are so busy trying to sell conventional 30-second
spots, it's hard to find somebody and pay them a salary to go out and
sell what is a high-risk venture right now."

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