'Outsourced': NBC lost in translation
By Jethro Nededog
July 30, 2010

http://blog.zap2it.com/frominsidethebox/2010/07/outsourced-nbc-lost-in-translation.html

We expected a bloodbath during the TCA Press Tour on Friday, July 30,
as they presented "Outsourced," its new "Office" style pilot set in
Mumbai, India about the Indian people who answer our customer service
calls.

In many ways, outsourcing is America's most widely known dirty little
secret. "Outsourced" exploits that fact.

So, the bloodbath never quite materialized, though the first question
tossed at the cast and executive producers did call out the show's use
of stereotypes.

"Where we approach this is not from a mean-spirited place," says
executive producer Robert Borden. That led many media folks around us
to mutter, "Mean-spirited or not, isn't is still a stereotype?"

In their defense, the executive producers cited that a third of the
writing staff is Indian and the stereotypes are ones they feel are
universal and not necessarily ethnic. For example, one of the
characters is based on "that guy" in the office that just talks your
ear off, which they say they is relatable to everyone independent of
ethnicity.

As far as location, an NBC executive had mentioned earlier in the week
that she would like to see some changes in the show, such as making
the office look more like Mumbai and not L.A.'s San Fernando Valley.
In response, the executive producers said that the office's windows
look out on India, they expect to get out of the office to the streets
and characters' homes and in effect make the audience feel
"transported to India."

We fear this is one of those situations when the non-Indian executive
producers (who admitted they've never visited a call center in India
or for that fact, India at all) could say anything that would relieve
our fears that the show is well, let's just say it, racist. No matter
what the EPs said, it sounded like an excuse for having an upper-class
white male perspective.

What did work? When the Indian cast members actually explained how
their families felt about the pilot.

"My family finds it hilarious. They're very supportive and excited,"
said cast member, Rizwan Manji who plays Rajiv. "So, to answer your
question, they think it's hilarious."

Anisha Nagarajan, whose character, Madhuri, suffers from extreme
shyness and is one of the bright lights of the pilot, says, "My family
is just happy to have such a large contingent of Indian actors on TV."

And it is indeed a plus that TV will get such a large amount of
typically underrepresented color on network TV. And the EPs finally
won points when they mentioned that Madhuri will get caught singing by
Ben Rappaport's character, Todd, and he will push her into entering a
large singing contest a la "American Idol" when that's not at all her
idea of success.

That's an interesting twist on the "fish out of water" idea and it
gives us hope that the cast and the Indian writers will be able to
influence the storyline, so that they don't always depend on the
Caucasian point of reference.

-- 
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