It's been said by others before, and I 100% agree.

I'm not a twitter "fanboy" (I use it, occasionally, find it pretty cool,
flattered by some of the people who follow me). It's the SUPPORT, the
transparency, the honest answers that haven't been sanitised by Marketing /
Management. It's fantastic. I subscribed to the API mailing list several
months ago; at the time, I was considering writing a twitter client (for
various reasons, that hasn't happened yet), yet I've remained subscribed to
the list, which isn't insignificant in daily traffic, and realistically is
of little relevance to my current activities solely because of the straight
up, "here's what's happening", "this is what we intend to do, will it cause
you problems" type messages from Alex and Co.

There's been a recent outbreak of "threats" (for want of a better word) -
people calling for a boycott etc - and this saddens me.

Give the guys (and gals?) a break! They're well aware of the issues - and
provide facilities for you to report any new anomalies - what more could you
want? (I've worked for companies who've paid 7digits for this sort of
support!)

I *clearly* don't speak for Twitter, I'm not even a notable contributor to
the traffic, let alone the API / Technology.

I am, however, the development, support, sales and marketing team for
*completely different product*. I pride myself on the open and honest
information I provide my customers (including those using my API) - and
they, in turn, appreciate it. The "community" that builds around this is
fantastic; not in any bankable/tangible way - call it "Karma" if you like;
good spirit flowing in both directions.

It's refreshing to see a company (Twitter, in the form of Alex) telling it
as it is, rather than hiding behind excuses, "spinning it", or denying all
knowledge (believe me, it does happen - especially in tech companies).

Apologies to anyone who feels my response is spam or a rant, I just wanted
to publicly show my support for the twitter team. Long may they continue in
the mode they've done so to date.

Kind regards,

Rob Iles
DomiaLifestyle <http://www.domialifestyle.com>
Harmony Development <http://www.rob-iles.co.uk/rmidevelopment>
Twitter <http://twitter.com/Rob_Iles>
Skype: rob_iles <skype://rob_iles>
[image: http://www.domialifestyle.com/images/logo.jpg]
2009/1/6 B. Maryott <[email protected]>

>
> There is much rejoicing!
>
> I don't think there's ever been ANYTHING that's 100% proof of
> anything.  But when something comes up, you guys at Twitter do awesome
> work, for which I thank you.
>
> On Mon, Jan 5, 2009 at 2:41 PM, Alex Payne <[email protected]> wrote:
> >
> > We've identified the source of this issue and have taken steps to
> > ensure it doesn't happen again.
> >
> > On Mon, Jan 5, 2009 at 10:45, B. Maryott <[email protected]> wrote:
> >>
> >> So, it looks like there's a hole in something.  I just got this that
> >> claims to be from BarackObama (which I follow) through Twitter.
> >> "BarackObama: What is your opinion on Barack Obama? Take the survey
> >> and possibly win ??500 in free gas. http://tinyurl.com/9evlne";
> >>
> >> So someone is being naughty and there's already a hole in one of the
> >> authentication systems that lets these type of people in.
> >>
> >>
> >> Fun and delightful stuff.
> >>
> >>
> >>
> >> --
> >> [email protected]
> >>
> >
> >
> >
> > --
> > Alex Payne - API Lead, Twitter, Inc.
> > http://twitter.com/al3x
> >
>
>
>
> --
> [email protected]
>

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