Hi there,

My reply to Eiso was pretty much that there is a white list request form at http://twitter.com/help/request_whitelisting. Please be sure to be detailed in the request since that's all the approver has to go on.

Thanks;
  — Matt Sanford

On Feb 10, 2009, at 02:57 PM, Sunny wrote:


Hi Matt,

We have the exact same problem. Is there a possibility you could help
us out as well?

On Feb 10, 12:51 pm, Matt Sanford <[email protected]> wrote:
Hi Elso,

I replied to your direct email and we can discuss in that thread.
We'll do what we can to help out.

Thanks;
   — Matt Sanford

On Feb 10, 2009, at 10:12 AM, Eiso wrote:



Hi Alex and the rest of the Twitter Support Team,

By now you might have seen the stream of tweets, messages and
everything in my power to try and get a hold of you. We launched our
startup today, Twollars.com - which is a virtual thank you currency
for Twitter with as goal to support charities and encourage good
behavior. Not realizing that there were API limits on the search and
public user/show/usernameorid.json - we launched, had one bad loop and
twollars.com got blocked, understandably. We then switched over
everything to omniwiki.co.uk (proxy wise) but quickly ran into the 100 requests per hour rate limit; and believe we might be blocked now? As you can understand we're sweating here and stress levels building, no
startup wants to go south on the day of launch ;)

Is it possible you can whitelist omniwiki.co.uk and twollars.com -
we'd also be happy to discuss a paid api structure if Twitter prefers
that.

All the best,

Eiso

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