Hi Eric (and others with the problem),
Alex and I talked to our operations folks and they found some
outbound mail problems. The issue should now be fixed. Let me know if
you don't get future emails.
Thanks;
— Matt Sanford
On Feb 11, 2009, at 09:36 AM, pnoeric wrote:
Thanks Doug & Matt.
Doug - yeah, we haven't touched settings, and we definitely would get
emails aplenty when new followers came in.
Matt - thank you... it's my work account, @FLWbooks. Looking forward
to hearing what you see.
best
E
On Feb 11, 9:33 am, Matt Sanford <m...@twitter.com> wrote:
Hi Eric,
I don't know of any issue but if you include the account name I
could certainly check. In the future things like this that are not
API
related are better handled at help.twitter.com.
Thanks;
— Matt Sanford / @mzsanford
On Feb 11, 2009, at 09:31 AM, dougw wrote:
Eric,
Just getting the obvious out of the way... have you checked your
settings, are they still specifying that you want emails for DMs and
new followers?
@dougw
On Feb 11, 11:57 am, pnoeric <e...@ericmueller.org> wrote:
Hi-- we're noticing that though our follower count is going up, the
emails to us saying "X is now following you" are not coming in.
We're
also not receiving emails when we get a direct message, and we
suspect
that when we follow someone, they're not getting an email telling
them
as much.
Though this doesn't have to do directly with the API, it's
definitely
part of the whole circuit, and our code relies on those emails to
know
who our new followers are....
So just wondering, any info about what's going on with email
notifications? Is it just us or a Twitter issue? I don't see
anything
on the status blog.
thanks
Eric
