In case you missed it the max number of requests for any app is now
20k an hour.  So maybe that's your issue?

On Feb 20, 7:34 pm, CrewXp <cre...@gmail.com> wrote:
> Hey, we requested to be whitelisted about a month or two ago and it
> seemed like everything worked fine after we were added, but school
> ended for the semester here at our university, so the program's use
> stopped. School is back in session, so we have faculty using the
> program again, and are starting to see the Rate limit exceeded for our
> app.
>
> Is there a period where we are removed from the whitelist if the
> application isn't in use for a while?

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