We've heard your requests for greater transparency and more frequent communication in the last couple weeks around the fall out from the DDoS attacks. The Twitter Development Talk mailing list and @twitterapi account have gone a long way to keeping the conversation flowing. We want to facilitate even more modes of communication though. So we've opened up the #twitterapi IRC channel on irc.freenode.net. We hope to be able to provide some real-time support when things go awry. Unfortunately, we can't provide 24/7 support via IRC, but we'll try to be around during deploys, unexpected outages, and special events. We also envision it as a place for developers to help each other. So, if you're into IRC, we encourage you to come on over.
-- Marcel Molina Twitter Platform Team http://twitter.com/noradio