I brought this up on this list before, let's look at this:
http://help.twitter.com/home
1) Where do I go to open a ticket?
I read the entire page, to find a little link, that says "ask us".
That takes me to:
http://twitter.zendesk.com/requests/new
That redirects me around a few times, and takes me right back to
help.twitter.com/home.
2) How do I open a new ticket? Why do I need to? Because I just got
this email from twitter support:
http://dl.getdropbox.com/u/340087/Drops/10.13.09/what-6855eebe-132402.png
Thanks
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Scott * If you contact me off list replace talklists@ with scott@ *