Hey Guys,

1. An user had done a "Report Spam" in response to a marketing message
we sent based on product keywords in their recent tweet.

2. We talked w the user over Facebook and agreed not to send him more
marketing Tweets and he has agreed to withdraw the spam complaint.

3. We can't locate a way to open a support ticket to notify you here:
http://twitter.com/help/start

4. Should we email or @ message someone?  What's the protocol you guys
want to follow?

Thanks,
Abir

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