Hey Guys, 1. An user had done a "Report Spam" in response to a marketing message we sent based on product keywords in their recent tweet.
2. We talked w the user over Facebook and agreed not to send him more marketing Tweets and he has agreed to withdraw the spam complaint. 3. We can't locate a way to open a support ticket to notify you here: http://twitter.com/help/start 4. Should we email or @ message someone? What's the protocol you guys want to follow? Thanks, Abir