Emailing a...@twitter.com (who you CC'd) is the correct response
On Wed, Mar 17, 2010 at 12:36 PM, @kemeny_x <loop...@gmail.com> wrote:
> We have developed an app which captures tweets containing specific
> keywords. Then we use a moderation dashboard to select tweets to be
> displayed on live Tv broadcast. Similar to what Current TV did during
> the presidential debate.
> The problem is, we apparently just got banned/block.... apparently
> because we are calling on the Streaming API too frequently. What our
> app does is collect tweets, and at the time of being blocked, we had 5
> different searches on the Streaming API at the same time which had
> been running for the past 3 weeks. Also, we were using our personal
> accounts through the same IP.
> So We have fixed our code, and stopped all running processes. We have
> also moved our personal accounts to non-whitelisted IP address, and
> plan on using the Whitelisted IP address only for our app..
> Our code uses the phirehose PHP interface to Twitter Streaming API as
> source for our app,
> How do we get Whitelisted again?
> Now what we are planning on doing is running different searches on
> different IPs if necessary.