Emailing a...@twitter.com (who you CC'd) is the correct response ---Mark
http://twitter.com/mccv On Wed, Mar 17, 2010 at 12:36 PM, @kemeny_x <loop...@gmail.com> wrote: > We have developed an app which captures tweets containing specific > keywords. Then we use a moderation dashboard to select tweets to be > displayed on live Tv broadcast. Similar to what Current TV did during > the presidential debate. > > The problem is, we apparently just got banned/block.... apparently > because we are calling on the Streaming API too frequently. What our > app does is collect tweets, and at the time of being blocked, we had 5 > different searches on the Streaming API at the same time which had > been running for the past 3 weeks. Also, we were using our personal > accounts through the same IP. > > So We have fixed our code, and stopped all running processes. We have > also moved our personal accounts to non-whitelisted IP address, and > plan on using the Whitelisted IP address only for our app.. > > Our code uses the phirehose PHP interface to Twitter Streaming API as > source for our app, > > How do we get Whitelisted again? > > Now what we are planning on doing is running different searches on > different IPs if necessary. > > thanks! >