Thanks Jann, let us know how it goes now that you have an official
ticket...

Abraham, is it usually a couple days from when the email is received
or from the successful creation of a ticket?

Jeff

On Jun 1, 12:01 pm, Abraham Williams <4bra...@gmail.com> wrote:
> Processing for XAuth is usually within a couple of days. Might be few days
> more since it is a long weekend in the states.
>
> The ticketing count is for all support request to Twitter not just XAuth
> tickets and if you sent the request to a...@twitter.com it is looked at by
> the @twitterapi and skips the regular @support queue.
>
> Make sure you email a...@twitter.com from the email address associated with
> your twitter account.
>
> Abraham
>
>
>
>
>
> On Tue, Jun 1, 2010 at 08:04, Jann Gobble <janngob...@gmail.com> wrote:
> > EXACTLY my problem...
>
> > My original ticket:  1008949  gave the same problem last week--closed or
> > deleted.  I ended up logging in using my MouseAddict account and creating a
> > new support ticket (1009858) ...unfortunately it was around 900 tickets
> > AFTER this first one...which makes me think my request will be acted upon
> > MUCH later than I had hoped.
>
> > My hope is that since I emailed the first request, like they asked, their
> > support system did not correctly hook the resulting ticket into the login
> > for my Twitter account -- thus causing the ticket system's inability to find
> > that ticket.
>
> > Here's hoping.
>
> > Jann
>
> > On Jun 1, 2010, at 6:41 AM, jsleuth wrote:
>
> > > How long does it typically take Twitter to respond to a request for
> > > xAuth permissions?
>
> > > I sent an email to a...@twitter.com with the necessary information.
> > > The auto-response I received from them included a link to my ticket
> > > that didn't work.  Actually, the link worked but the page it arrives
> > > at reports that the ticket does not exist.  The URL says:
>
> >http://twitter.com/?kind=error&message=Failed+to+update+user+with+new...
>
> > > Is there a way to verify whether or not my request has been registered
> > > with their system?
>
> > > Thanks for you help,
> > > Jeff
>
> --
> Abraham Williams | Developer for hire |http://abrah.am
> @abraham |http://projects.abrah.am|http://blog.abrah.am
> This email is: [ ] shareable [x] ask first [ ] private.

Reply via email to