Re: [U2] Media Charge

[Dianne Ackerman]

We're a VAR; we don't charge a media charge.  We don't perform the 
upgrade, just send out a cd (and provide support, of course!)
-Dianne

[EMAIL PROTECTED] wrote:
I am interested if other users of Universe are charged a media charge for
upgrades from VAR's. My client is already paying a maintenance charge to the
VAR (for Universe and an application support charge) and the VAR charges to
perform the upgrade.
Thanks,
Graham
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