The branches are connected using router to router vpn connections.  I can
ping the printers and I can print word docs to them, from the UniVerse
server.  My first thought was a network issue also, but now I am not so
sure.  The printers seem to work fine outside of UniVerse and according to
the techs at our customer's site.  These printers were working earlier in
the day.

Is there some unknown limit to the number of printers UniVerse can handle?

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of
[EMAIL PROTECTED]
Sent: Monday, January 03, 2005 4:12 PM
To: [email protected]
Subject: RE: [U2] printer error


How is the remote office connected? It sounds like a network routing
problem. Can you ping your printers?

> -----Original Message-----
> From: Mike Dallaire [SMTP:[EMAIL PROTECTED]
> Sent: Monday, January 03, 2005 11:50 AM
> To:   U2 Users List (E-mail)
> Subject:      [U2] printer error
>
> UV 10.1.3
> Windows 2003 server
>
> We have a customer just going live and they are having problems getting
> UniVerse to recognize the printers.  When we run SPOOL -LIST we get an
> error
> "EnumPrinters failed with error 87."  The error seems to occur as soon as
> it
> hits one of their branch office printers.  (All the printers are set up as
> network printers on the UniVerse server)   Printers at their home office
> are
> being found ok.
>
> I have tried finding something on this error, without any luck.  It
> appears
> IBM is only available for down systems today.  So, if any one is out there
> today (it has been pretty quiet) and has any ideas or experience with
> this,
> I would greatly appreciate hearing from you.
>
> Thanks in advance,
>
> Mike Dallaire
> Mortgage Builder Software Inc.
> (248) 208-3223 ext. 103
> [EMAIL PROTECTED]
> www.mortgagebuilder.com
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