Marilyn Hilb wrote:
Hi all. I have a question and hopefully I'll give you all the info you need to
answer.
Universe 9.4 SB+ 3.4.0 I don't know if SB+ comes into play on this. NT
We make a copy of our live account every so often. When doing this we use NT to
make the copy and then run it through a universe process so that Universe knows
about the account. All works just fine, we have been doing this for years.
What I just am now doing is creating a VOC pointer on a different machine (our
testing machine which happens to be w2k) and pointing over to Universe files in
the copied account. The pointer works fine on some files and not so fine on
other. It works fine on all files in the Live account, it is the copy of the
account it doesn't work in.
The trigger here seems to be files that have I_XXXX folders on them, Index Map?.
A Ha. You are seeing Indexes, which have the absolute path hard-coded in
the file header. Those can't be copied by non-uniVerse processes without
them appearing to be corrupted. There are no VOC pointers to those files
in a 'real' account; only the header of the file to which each index
belongs.
If you wish to see whether the indexes are working on the copy, try this
command:
LIST.INDEX FILENAME ALL
in the VOC of the copy account.
HTH
Karl
We are of the mind that when we copy the account over, some pointer is not
being re-set in these files/index maps. That we are failing to run a routine
when we first copy the account.
This voc pointer works fine on the original 'live' account and fine on files in the test account that don't have this I-folder.
We checked permissions, sharing and all those goodies. Don't see any reason there for this. And again, it works on (apparently) all files without the "I-xx" and doesn't work on all files with one.
What are we missing?
CT VOC SM.ORDERS
SM.ORDERS
0001 F
0002 \\MACHINENAME\ACCOUNTTEST\SM.ORDERS
0003 E:\OTHERTEST\D_SM.ORDERS
LIST SM.ORDERS
Unable to open index map "g:\accounttest\I_SM.ORDERS/INDEX.MAP" for
read/write,Un
able to open "SM.ORDERS" file.
Thanks,
Marilyn A. Hilb
Value Part, Inc
Direct: 847-918-6099
Fax: 847-367-1892
[EMAIL PROTECTED]
www.valuepart.com
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