Bruce,

Do the reps have to dial in to request the data to be sent?  Can the data be
sent anyway - if they are unavailable the message is stored on the phone or
with the service provider?

Have you thought about writing the SMS information to a file/directory on a
server that has a resident program monitoring for data in this location and
if items are found that require sending by SMS then the routine immediately
sends the required data to the required telephone number.

I know of software that uses this method to send fax, email and SMS messages
to clients/employees.  You simply send the data as ascii text with a
properties record saying how it is to be sent and the telephone number or
email address to use.

The software is independent of any multi-value platform (it's a VB program).
The software is called OSMOSiS-eFax (it was originally called mv-eFax -
http://www.mv4gl.com/Prod_mv_eFAX.shtml - but now has SMS communication
added) see www.sc-sys.com about OSMOSiS.

IHTH

Regards,

Neil.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Bruce Lunt
Sent: 26 July 2005 23:47
To: [email protected]
Subject: [U2] UD to SMS

Hi All,

A couple of months ago you all helped me with CALLHTTP and now I am back to 
ask for help with SMS. The CALLHTTP is working great, btw.

We have a division in Malaysia that wants to be able to have their outside 
sales reps check on their monthly sales goals using cell-phones and/or 
pda's. The question I have for the U2 world is if this has been done already

and if you can give me some guidelines on what to do and what not to do?

We see this as either:
1. exporting the sales goals data to an external server that is accessible 
from the web
2. have the phone send a query to the Unidata system and then receive a 
reply with the individual's data, on demand.
3. any other ways to approach a solution to this problem, of course. :)

The problem that I see with option 1 is that even though we may have some 
sales reps in the field that want to use the new remote query ability there 
could be many more that are just as happy without doing anything different 
from what they already have. If we off-load the data to a web-service then 
we either have to update everybody's data (possible security concerns) or 
mark the records of the sales reps that want to participate (still some 
security concerns) and off-load only the marked ones.

Option 2 is more granular but do I have to worry about different protocols 
or standards used by the different phone services?

I hope I have explained myself well enough. Oh yeah, can anyone recommend a 
good resource for the programming of SMS?

Thanks for any and all assistance.

Regards,
Bruce Lunt
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