The notion of u2ug being "responsible" for support could be a problem ... WHO will provide this? The executive? What is the status for a future executive member who may NOT want to be burdened with "formal responsibility" for software provided by previous executive members?
Whilst I think I understand the overall "intent", I don't see any Oracle or Microsoft user groups being "responsible" for support - they may well provide a discussion forum, but ... I'd remove the "R" word, taking all care, Ross Ferris Stamina Software Visage > Better by Design! >-----Original Message----- >From: [EMAIL PROTECTED] [mailto:owner-u2- >[EMAIL PROTECTED] On Behalf Of jjuser ud2 >Sent: Saturday, 30 September 2006 12:50 AM >To: u2-users@listserver.u2ug.org >Subject: Re: [U2] Incubator proposal > >Hmmm...sounds like responsibility to me. Something like... > >"We have to consider requests from many potential users being met in a >timely fashion and also that users whose requests do not get met in >this timely fashion are free to broadcast dissatisfaction to the >entire group. This unhappiness may in turn reflect badly on IBM or >the software, when in fact is is the usergroup that the unhappiness is >broadcast toward." > >Just...misplaced resentment...? I don't see timeliness truly being a >problem, but some potential people are weird when they don't get an >answer within half an hour. > >On 9/28/06, Stevenson, Charles <[EMAIL PROTECTED]> wrote: >> I promised to get something out there. Not very good yet so letter >> rip. Don't worry about hurting my feelings. >> I am not sure I fully grasped some of the complaints or suggestions so >> start filling in the holes. >> >> cds >> >> >> Problem: Software developers who have limited exposure to U2 have >> obstacles to choosing it. >> Difficulties: >> * installing a trial or PE version >> * finding technical resources >> * learning the environment >> * finding technical help >> * packaging their application for sale >> * reselling the U2 platform with their product. >> >> Proposal: U2UG serve as an incubator to bring developers to the point of >> IBM-partnership. >> >> * Portal to IBM's free U2UG versions >> * Negotiating the IBM's (cob)web-site can be difficult. >> * We intend to make links to IBM's U2-related web-sites, thus >> becoming an easy way for U2 users to find relevant info. >> * Access to downloadable software, white papers, for >> would-be-developers fits this existing goal. >> * Agreement with IBM to be responsible for support for those >> acquiring s/w via U2UG >> * U2UG lacks any legal status, it cannot resell or be a partner, >> but that should not prevent IBM from acknowledging it and working with >> U2UG to distribute software or rely on U2UG to service these users. >> * Implies a formal mechanism where developers could get free or >> cheap development software and IBM recognizes these as U2UG as the >> responsible middleman, similar to a partner reseller who supports the >> product. >> * Provide support via our forums (web &/or email-based) for >> installation, learning, problem-solving. >> * This is consistent with what already exists and our desire to >> expand it. >> * There is a chicken&egg effect where the more it is used, the >> more relevant the forums are, which increases its use. >> Officially adding support for would-be developers adds >> to that mass. >> >> Discussion: >> This fits nicely with U2UG's reason for being: >> * Education and mutual aid for users >> * Promotion of U2 products, environment, & culture >> * Work with IBM >> >> >> Charles Stevenson >> DBA ICTO >> >> Getronics >> 836 North Street >> Tewksbury, MA 01876 >> 714-685-1004 desk >> 714-396-2771 cell >> 978-858-8631 fax >> [EMAIL PROTECTED] >> www.getronics.com/us The information transmitted is intended only for >> use by the addressee and may contain confidential and /or privileged >> material. Any review, re-transmission, dissemination or other use of it, >> or the taking of any action in reliance upon this information by persons >> an/or entities other than the intended recipient is prohibited. If you >> received this in error, please inform the sender and/or addressee >> immediately and delete the material. Thank you. >> ------- >> u2-users mailing list >> u2-users@listserver.u2ug.org >> To unsubscribe please visit http://listserver.u2ug.org/ >------- >u2-users mailing list >u2-users@listserver.u2ug.org >To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
