> I don't know how 'aggressive' strategy 7 needed to be in order 
> to secure access to the knowledge base..

I meant that they were aggressive in getting the access mechanism for us
in the first place. If I remember correctly, a couple years ago or so
there was a nice announcement in the email newsletter from IBM that said
we could get knowledgebase access via our vars.  Before that
announcement, I had complained thru my support vendor, S7, that I wanted
but didn't have said access.  They went to bat for me and I sort of beta
tested it before that newsletter announcement.  Maybe there were others
besides me, I don't know.  I think it was before U2Ug.  That's the
"aggressiveness" I referred to.  At least, that's how I remember it.
 
> I took one phone call to them after I was booted from IBM 
> because S7 held the license, and I was on in no time flat

Yes, now it's easy, except for pages that get moved around so bookmarks
fail, & login confusion that Deb already noted.  But that's a separate
issue.  (I wonder if the other IBM user groups are complaining about
that.)

cds
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