Karl:

It's amazing how back in the old days the first thing we'd have looked for
is bad hardware.  Now, the first think we look for is bad software.  :-(

Bill

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, November 30, 2006 2:44 PM
To: [email protected]
Subject: RE: [U2] Printer Creeping SOLVED

Okay, the printer is a creep... (creap?)... I took it in and after
removing just about everything, the service guy found the spring-lock that
holds the top gears against the bottom gears had come off. I guess that
paper jam last month was worse than I thought. In any case, they put it
back on and the printer is back to 'normal' and giving service as
expected.

I wish I had been onsite when the jam occurred. The person who cleared the
jam mentioned that the paper was in pretty tight...

Thanks for the suggestions. I think the principle mentioned that if it's
less than one line, it's mechanical and if it's a line-sized creep, it's
software. Very good rule of thumb. Thanks Jeff, for sending that along.

Karl
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