Ever since we switched to a new network (but before as well), we've
experienced lots of unexpected disconnects--people in the middle of
transactions or actively doing things suddenly becoming disconnected, often
leaving the transaction they were in locked which I then must clear
manually.

The new network is a DSL-based MPLS product, which basically means ISPs
throughout the country resell last mile connectivity, and at the DSLAM
tunnel it to our (private) network service provider, which then gets routed
to us.  Ping times are better and more consistent than the old frame relay
network but disconnects more frequent.

I am hoping that switching from Systech devices and Cisco 2500s serving ADDS
terminals to thin clients with AccuTerm and the send keepalives option on in
the telnet options will prevent this from happening.

Anyone had experience with this type of problem?

Thanks
Gabe
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