Have you checked Ontario Systems? www.ontariosystems.com They use Cache. I can't say how their new stuff works because we have one of their products that is about 15 years old. However, we are still supported, which says a lot for a company.
Jerry Banker Sr Programmer Analyst Affiliated Acceptance Corp Sunrise Beach, MO 1-800-233-8483 www.affiliated.org > -----Original Message----- > From: John Hester [mailto:[EMAIL PROTECTED] > Sent: Monday, December 10, 2007 7:24 PM > To: u2-users@listserver.u2ug.org > Subject: [U2] [UV] server-side ODBC question > > We're evaluating phone systems and need to access our UV customer data > for call routing. One of the systems (Vertical Televantage) can only > communicate with other databases via ODBC. In this scenario, UV would > need to be the ODBC server and Televantage the client. Caller ID would > be passed to UV, and it would return back whatever customer data we > might want to use to route to the appropriate call center agent. > > Back around '03 I explored something similar with our SQL Server based > CRM application and ended up making UV the ODBC client instead. Seems > like I couldn't find a way to go the other direction except via a > desktop VB app - not in the background as a service. I did successfully > connected to UV as an ODBC server from Excel some years back, but again, > that was via the desktop. I also remember setting up a separate > SQL-ized UV account and Q-pointers back to my Pick flavor account's data > to make that work. That was on a different platform and version of UV, > though. > > Has anyone done something similar using ODBC and UV as the ODBC server? > Does what I remember about the process still hold true, or am I > completely off base? > > Thanks, > John > > John Hester > System & Network Administrator > Momentum Group > (949) 833-8886 x623 > http://www.themomgroup.com > ------- > u2-users mailing list > u2-users@listserver.u2ug.org > To unsubscribe please visit http://listserver.u2ug.org/ ------- u2-users mailing list u2-users@listserver.u2ug.org To unsubscribe please visit http://listserver.u2ug.org/
