OK, I admit I never thought of that, but my other accounts are working,
so initially, this does not sound like it would be the problem.
However, after a month, I am willing to try anything!

How do I find the licensing info for Redback?

John Israel
Sr. Programmer/Analyst
Dayton Superior Corporation
721 Richard St.
Dayton, OH  45342
937-866-0711 x44380

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of
[EMAIL PROTECTED]
Sent: Thursday, May 29, 2008 1:53 PM
To: [email protected]; [email protected]
Subject: RE: [U2] Redback/SB+ Interface Failing

>The problem appears to be coming from step 3 - WW.INITIATE.  It is
>giving me the following 2 lines:
>
>Redback Application NOT created!
>
>WW.INITIATE completed successfully.
...

>Does anyone have any experience with this?  Both our vendor and IBM
seem
>to be clueless about a realistic solution.  I have gone so far as to do
>a 2nd data refresh taking painstaking notes and sending these off, but
I
>still do not have any reply.  I have also done a CLEAN.SYSTEM in my
test
>account per their advice.  I still need to schedule some down time to
>run CLEAN.SYSTEM in the SB account itself, but I have been functionally
>down for a month with one of my apps with absolutely zero progress
made.

Just a thought here ... I have seen the same thing happen after a
refresh.
Check to see whether your license is current, or whether it needs to be
re-authorized (for Redback). Have seen this exact scenario at least 3
times
... each with a refresh ... and each time, needing to re-license
Redback.

As always YMMV.

Regards,

Robert




John
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