Tom Consider having a virtualized test system so that in the event of the install being rejected - unlikely I know <grin> - they can quickly revert to a stored image of how the test system was prior to update to ensure that the next attempt is a true clean point from the failed installation. That's much easier to do if your system is stored as a virtual disk (e.g. vmware or vpc).
Since you're using PRC I'm sure you've talked to Susan J about sign-off processes and so on. If you want an easy way to package installations - I don't know what PRC provides exactly on that front - you might want to take a quick look at mvInstaller. It has both Windows and text based installers: the first for ease of use, the latter for ease of automation. Regards Brian -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Tom Whitmore Sent: 16 June 2011 16:11 To: [email protected] Subject: [U2] Question about updating customer's systems... Hi, We develop software for college bookstores. Over the past year and a half, we implemented PRC's version control software in-house, which has helped us improve the development and release process. We are no looking at how to improve the installation process at our customers. At this point, our goal is to have an isolated, sandbox, where we can install the update and have our customers test. Once they are "happy", provide them tools to install the code into their production system. As we start down this path, we are wondering if anyone in this group could share their experiences of implementing something like this, and be willing to share what they learned through your implementation (what worked, what didn't, what are the gotcha's that we should make sure we address). Thanks! Tom Whitmore RATEX Business Solution _______________________________________________ U2-Users mailing list [email protected] http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list [email protected] http://listserver.u2ug.org/mailman/listinfo/u2-users
