I'm not disagreeing Tony, but when you put up a "Pay Your Bill Online" type page, for a general population, like say a county tax authority, you'll find that some people do it, most people don't. It takes a generation to adopt something like that, and the generation who is paying most of the bills (50 years and older) aren't particularly tech savvy, although the programmers in that generation might be.
So you can fix some of the issues by allowing the population to fix their own name, but you'll end up fielding ten times more phone calls because they don't know how to turn off their shift key. -----Original Message----- From: Tony Gravagno <[email protected]> To: u2-users <[email protected]> Sent: Wed, Dec 14, 2011 10:02 am Subject: Re: [U2] Extract first and last name from free-form name In today's modern world we have a luxury which is not being tilized. Depending on your audience, most people these days ave access to cell phones, e-mail, web pages (even Facebook), tc. Rather than trying to get algorithms or employees to guess t which field is which, just let human beings modify their own ata. Any company can publish a simple web page, a mobile app, a MS app, or even an email form. With those media people can roperly identify themselves for the company database. The data an be audited before getting posted to the database. [ad] I'll be happy to create such a solution for any company. Tony Gravagno ebula Research and Development G@ remove.pleaseNebula-RnD.com emove.pleaseNebula-RnD.com/blog _______________________________________________ 2-Users mailing list [email protected] ttp://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list [email protected] http://listserver.u2ug.org/mailman/listinfo/u2-users
