C'mon Gregor, you should be up on all of this Jargon! "Phablet" is something that (vaguely) resembles a phone (can fit in a VERY LARGE pocket), and yet isn't quite a tablet. Whilst I can, and have, used the iPhone for support, I figure a bigger screen, plus a throwback to the stylus (aka S-pen) may make it easier when I get a call in shopping centre .... though I haven't confirmed s-pen will work as I hope/expect .... waiting until release is more "mainstream", rather than the current batch of "grey" product from people like Kogan (though they do offer 12 month Australian warranty, so possibly not as grey as I thought)
Ross Ferris Stamina Software Visage > Better by Design! -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Gregor Scott Sent: Wednesday, 3 October 2012 5:01 PM To: U2 Users List Subject: Re: [U2] What remote support product do YOU use? Phablet - is that the next Android version? -----Original Message----- From: u2-users-boun...@listserver.u2ug.org [mailto:u2-users-boun...@listserver.u2ug.org] On Behalf Of Ross Ferris Sent: Wednesday, 3 October 2012 4:49 PM To: U2 Users List Subject: [U2] What remote support product do YOU use? Just posted this to the pick/multivalue Google group, but figure there may be some (larger?) U2 only people who may have valuable insight on the subject, so .... We have been using TeamViewer (www.teamviewer.com) for the past 18 months or so, and I'm generally very happy with it - I can access Windows, Linux & apple hosts from my desktop, or even my iPhone (screen is too small for remote support so will be upgrading to a GalaxyNote 2 Phablet soon, so will have a chance to try out the Android client), and would be happy to recommend others looking for a solution (quote coupon code 95051-42-600991 to get a 3% discount) We had previously used LogMeIn, RDP for server access, and/or even VNC if we had VPN access, but TeamViewer just works for us. Licencing is one off, based on number of people our end that will be running concurrent sessions to clients, rather than paying per client system, and I keep toying with the idea of integrating with Visage as a "Support" button. We also use TeamViewer to run presentations, though I tend to use Skype rather than integrated VOIP capabilities That said, I'm also curious if anyone has a better product they have used (first hand, rather than just something they have read about which sounded good), and/or especially if you had previously had a commercial TeamViewer licence & moved on. Hoping for confirmation of our choice, but happy to have my horizons expanded :-) Ross Ferris Stamina Software Visage > Better by Design! _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users -- Message protected by DealerGuard: e-mail anti-virus, anti-spam and content filtering. http://www.pentanasolutions.com Click here to report this message as spam: https://login.mailguard.com.au/report/1FFUafXBSo/7KtjoQeo1oK7pQM42Yg6NT/0 This email and any attachments to it are confidential. You must not use, disclose or act on the email if you are not the intended recipient. Liability limited by a scheme approved under Professional Standards Legislation. _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users
