OH, NO the "where is it" was very helpful.. but the underlying issue is exactly on point - why is it not easy to get to.
On Fri, Feb 21, 2014 at 9:37 AM, Charles Stevenson <stevenson.c...@gmail.com > wrote: > The question was "Why can't it be easy to find?" > not "Where is it?" > > Searching Rocket website is difficult. > > The other day someone on this list was searching for Tech support > Survivor's guide. > Did he find it? We were told he needed a 2UBC login to get to it. Not > for the riffraff. > > Try finding Mark Baldridge's "Hitchhiker's Guide To UniVerse", which > should be required reading. > Go to www.rocketsoftware.com homepage & enter some variants of > "Hitchhiker's guide to the universe" > at the search prompt of rocket software homepage. > "Your search yielded no results" > Keep going. You can limit the product families to "U2". (Although I > don't think that really does anything.) Nada. > Tell me how long it takes to find it. > > Try to find out what particular error codes mean. > > Known issues and the release where they are fixed are buried in some help > file you can get to only by looking up particular releases in a product > matrix and downloading the entire help file. > At least, that's the only way I've found. > > Do you have to do that for Lnux? MS? HP? any other software product you > use? > I used a new MS backup tool to backup a Win8 server & its virtual servers. > I got an error code. I am decidedly not a windows administrator. But on > 1st attempt I found a useable MS answer. > > I rely on this u2-list. It's quicker to post a question here than wade > through RS looking for anything. > A couple weeks ago I couldn't remember syntax for the old, arcane > "Revise". Posted the q here & got 2 answers. > > > On 2/20/2014 8:05 PM, baker_hug...@neimanmarcus.com wrote: > >> It is on the Tech Connect website. You might need a u2tc login to get to >> the product matrix. >> https://u2tc.rocketsoftware.com/matrix.asp >> >> Then enter Product desired, and OS: >> https://u2tc.rocketsoftware.com/buildmatrix.asp >> >> Regards, >> R. Baker Hughes >> Senior UV DBA, Wipro/NMG >> >> >> From: Marc Harbeson <marc.harbe...@gmail.com> >> To: U2 Users List <firstname.lastname@example.org>, >> Date: 02/20/2014 11:00 AM >> Subject: [U2] wasted time on rs.com >> Sent by: u2-users-boun...@listserver.u2ug.org >> >> why can the download for the U2 clients not be easy to find on the web >> site?!?!? >> >> > _______________________________________________ > U2-Users mailing list > U2-Users@listserver.u2ug.org > http://listserver.u2ug.org/mailman/listinfo/u2-users > _______________________________________________ U2-Users mailing list U2-Users@listserver.u2ug.org http://listserver.u2ug.org/mailman/listinfo/u2-users