Jono et al,

Perhaps we can add a flag to commands so that information on those  
commands' usage is never sent? Like a "private" flag?

mitcho (Michael Yoshitaka Erlewine)

On May 23, 2009, at 1:52 AM, Jonathan Micklos <[email protected] 
 > wrote:

> Hi Jono,
>
> This program is going to be 100% opt-in only, correct? I am the main  
> driver of Ubiquity adoption at Amazon right now and it is going  
> well! This is a phenomenal tool!
>
> Legal and security teams may forbid certain pieces of technology  
> which are perceived to be reporting company confidential  
> information. If people start creating Verbs which have confidential  
> information in their names or any of the other content that gets  
> sent back, I am fairly certain that legal would have something to  
> say. As an example, let's say we have a new project at a company and  
> John Doe creates various commands with the project's name in it.
>
> Thanks!
>
> -Jonathan
>
> On Fri, May 22, 2009 at 9:29 AM, Jono DiCarlo <[email protected]>  
> wrote:
>
> Hi Sudhir,
> Absolutely, users would have a right to be concerned if we were going
> to send the contents of the command argument!
> For command usage statistics, all we need to collect is the names of
> the commands, no argument values.
> For detecting common errors, it's a little trickier, since we need to
> look at things in detail.  But, I believe we can find a way to
> instrument the client such that the error analysis on the keystrokes
> is done client-side, and anonymized before it is uploaded.  For
> instance, part of the anonymization process could be replacing any
> email address with the string "<email address>", and any arbitrary
> text entry with the string "<some text>".  That's all that would get
> sent to the server, and it would allow us to get useful data about how
> people are using commands and where they're running into problems,
> without invading their privacy.
>
> I should add that Mozilla Labs is now in the planning process of a
> project called Test Pilot (http://labs.mozilla.com/projects/test-
> pilot/ ) which is a program for collecting a representative sample of
> Firefox usage data in order to have a scientific basis for improving
> the user interface.  In the course of planning Test Pilot, we are
> figuring out the general guidelines that Mozilla will follow to
> protect users' private information while doing this; those same
> guidelines will of course be used for Ubiquity data collection.
>
> --Jono
>
>
> On May 22, 2:11 am, Sudhir <[email protected]> wrote:
> > A new release of Ubiquity is more than welcome! Just a point about  
> the
> > data collection point. Users might have issues with privacy and they
> > might decline to provide the statistics. It might be better if only
> > the command data were collected. I mean if I were updating my  
> Twitter
> > status from Ubiquity only the twitter command would be collected and
> > not the status message. This might get more people to allow data
> > collection.
> >
> > On May 22, 6:14 am, Jono <[email protected]> wrote:
> >
> > > Hello everybody!
> > > There's been a lot of great work done on Ubiquity in the past two
> > > months, but in order to benefit our users we need to roll it up  
> into a
> > > release!
> > > I hereby propose that we aim to release Ubiquity 0.1.9 three weeks
> > > from now, early June.
> > > These are the high-level views of the main features that I think  
> 0.1.9
> > > should try to deliver:
> >
> > > 1. Internationalization.  Mitcho and co have been doing great work
> > > rewriting the parser for localizability.  Let's try to release  
> 0.1.9
> > > with at least three usable languages and the user interface to  
> switch
> > > language.  It's OK if the languages are still experimental and  
> missing
> > > some commands and/or nountypes; we should focus on providing some
> > > value to non-English speakers and beginning to attract volunteer
> > > localizers.
> >
> > > 2. Data collection.  I want to add a checkbox that users can  
> check to
> > > give permission for their copy of Ubiquity to send an anonymized
> > > version of their usage data to Mozilla so that we can use it to
> > > improve the user interface.  Specific data that I would like to
> > > collect include the usage rates of various commands (so that we  
> can
> > > decide where to focus our effort on improving commands) and also  
> data
> > > about common errors that users make, such as input that results  
> in no
> > > suggestions, so that we can figure out how to improve the user
> > > interface and how to make better suggestions.
> >
> > > 3. The new improved introductory documentation and interactive
> > > tutorial, to make it easier for new users to learn Ubiquity.   
> This is
> > > mostly done already, but it needs some more polish.
> >
> > > 4. Overlord verbs (see my blog posthttp:// 
> jonoscript.wordpress.com/2009/01/24/overlord-verbs-a-proposal/
> > >  for a description of what this feature means.)  This will include
> > > some renaming of existing commands for consistency with the new
> > > standard.
> >
> > > Additionally, of course, we will include fixes for the most  
> important
> > > outstanding bugs and usability problems.
> >
> > > The tracking bug for the 0.1.9 release is 
> > > here:http://ubiquity.mozilla.com/trac/ticket/680
> > > That contains links to some of the other key bugs.
> >
> > > There is also a 0.1.9 milestone in trac, where you can see all  
> of the
> > > bugs marked as part of the 0.1.9 release.  I am still working on
> > > triaging older bugs, so I may still move some other bugs into this
> > > milestone.  You can see it 
> > > here:http://ubiquity.mozilla.com/trac/query?groupdesc=1&group=priority&mil
> > >  
> ...
> >
> > > Please let me know:
> >
> > > 1. What other bugs should be in this release?
> > > 2. What do you think of the proposed feature additions?
> > > 3. What do you think of the proposed schedule?
> > > 4. Any other questions?
> >
> > > Thank you very much for your feedback!
> > > --Jono
>
>
>
>
> -- 
> Jonathan Daniel Micklos | Software Development Engineer | Amazon.com
> [email protected]
>
> Work hard. Have fun. Make history.
> http://Amazon.com/Careers
>
>
> >

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