+1 What Matt said.
Place the customers router in the DMZ.

On 12/24/2014 10:36 AM, Matt Hoppes wrote:
> I have no idea why you'd get that then.  I've never seen that message
> while in that mode.
>
> Maybe try setting up DMZ to a single DHCP address on the inside.. that
> should pass directly through.
>
>
> Matt Hoppes
> Director of Information Technology
> Indigo Wireless
> +1 (570) 723-7312
>
> On 12/24/14 11:34 AM, alex phillips wrote:
>> yes router mode with a public.
>>
>> On Wed, Dec 24, 2014 at 11:26 AM, Matt Hoppes
>> <[email protected] <mailto:[email protected]>> wrote:
>>
>>      Are you in router mode with a public IP on the radio?
>>
>>
>>      Matt Hoppes
>>      Director of Information Technology
>>      Indigo Wireless
>>      +1 (570) 723-7312 <tel:%2B1%20%28570%29%20723-7312>
>>
>>      On 12/24/14 11:15 AM, alex phillips wrote:
>>      > I have UPNP turned on but the customer gets a strict nat issue plugged
>>      > straight into the radio bypassing his router so the problem must be on
>>      > my end right?
>>      >
>>      > Suggestions?
>>      >
>>      > --
>>      > /*Alex Phillips*/
>>      > CEO and General Manager
>>      > RBNS.net
>>      > HighSpeedLink.net
>>      > *WISPA.org Board of Directors ** (2011-2016)*
>>      > *WISPA Vice President (2014-2015)*
>>      > *FCC Committee Chairman*
>>      > *540-908-3993 <tel:540-908-3993>*
>>      >
>>      >
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>>
>> -- 
>> /*Alex Phillips*/
>> CEO and General Manager
>> RBNS.net
>> HighSpeedLink.net
>> *WISPA.org Board of Directors ** (2011-2016)*
>> *WISPA Vice President (2014-2015)*
>> *FCC Committee Chairman*
>> *540-908-3993*
>>
>>
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