We had this problem even on the beefiest of servers, dual proc E5 64Gb of
ram, LSI raid with 8 drives and 1gig write cache. We still occasionally
have the issue and have invested many man hours trying to fix. With that
said, it seems like the software itself is the issue.

UBNT needs to quit developing in Java. It sucks, and will always suck.
MongoDB was a poor choice as well, or at least how they implemented
things. It has far too large of a dataset, so you can't back the thing up.
They need to quit storing things that way. My advice to them is to create
a separate database for every camera, and have a database for the main NVR
operations if they want to continue down that road. That way when one
piece of the puzzle doesn't fit, the whole thing doesn't come crashing
down. I have Datasets that are 250GB large keeping track of 25TB of
footage. You can't reasonably back that up or scan it for errors without
waiting several days, so upgrades tend to be all or nothing without
rollbacks.

Version 3.4 works better, still not great. And on top of that, a new fix
they posted for enhancing performance seems to have completely corrupted
one of our databases we tried it on for one of our larger installs. Now we
may have to wipe several months of footage that is critical. They have
since removed the post without a sorry or an explanation...

At the end of the day, if it's mission critical, pay for Milestone.

Regards
Chris Ruschmann






-----Original Message-----
From: [email protected] [mailto:[email protected]]
On Behalf Of Shawn C. Peppers via Ubnt_users
Sent: Wednesday, September 7, 2016 2:08 PM
To: [email protected]
Subject: [Ubnt_users] Unifi Video NVR performance issues

So after adding a external usb hard drive my ubnt nvr appliance, the
performance and stability is very poor now.  Half the time i have to reset
the appliance to even gain access.  I am getting slot of "nvr is not
reachable errors" and can barley view archives.  Hard drives seem fine.
Anyone else experiencing this?

Shawn C. Peppers
Video Direct Satellite & Entertainment
866-680-8433 Toll Free
480-287-9960 Fax
http://www.video-direct.tv
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