Then maybe there’s hope that someone from UBNT will contact me again someday.
I have a ticket that has seen no movement since, I think, December. And it is a bug in Unifi that is keeping me from upgrading the AC Outdoor Mesh pros to anything even faintly resembling current firmware. From: <ubnt_users-boun...@wispa.org> on behalf of Nick Bright <nick.bri...@valnet.net> Organization: Valnet Holdings, LLC Reply-To: Ubiquiti Users Group <ubnt_users@wispa.org> Date: Monday, March 11, 2019 at 1:45 PM To: <ubnt_users@wispa.org> Subject: Re: [Ubnt_users] Ubiquiti Support? No, I didn't get any response at all. However, as a result of this post, somebody @ubnt.com did email me directly; so there's that. On 3/11/2019 12:00 PM, Josh Luthman wrote: Did you get an auto response? If so just bump it. Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Mon, Mar 11, 2019, 12:57 PM Nick Bright <nick.bri...@valnet.net> wrote: Does anybody know how long it usually takes supp...@ubnt.com to respond to an inquiry? I emailed them 5 days ago and it's been radio silence. -- ----------------------------------------------- - Nick Bright - - Vice President of Technology - - Valnet -=- We Connect You -=- - - Tel 888-332-1616 x 315 / Fax 620-331-0789 - - Web http://www.valnet.net/ - ----------------------------------------------- - Are your files safe? - - Valnet Vault - Secure Cloud Backup - - More information & 30 day free trial at - - http://www.valnet.net/services/valnet-vault - ----------------------------------------------- _______________________________________________ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users _______________________________________________ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users -- ----------------------------------------------- - Nick Bright - - Vice President of Technology - - Valnet -=- We Connect You -=- - - Tel 888-332-1616 x 315 / Fax 620-331-0789 - - Web http://www.valnet.net/ - ----------------------------------------------- - Are your files safe? - - Valnet Vault - Secure Cloud Backup - - More information & 30 day free trial at - - http://www.valnet.net/services/valnet-vault - ----------------------------------------------- _______________________________________________ Ubnt_users mailing list Ubnt_users@wispa.org http://lists.wispa.org/mailman/listinfo/ubnt_users
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