Melissa Draper wrote:
I originally posted the text below to the community chat yesterday, and
UbuWu directed me to post it here as well...so I am.
Hi Melissa,

Thank you for speaking up on this issue. I've posted a reply in the forums (perhaps we should move the discussion there, to involve ourselves more in the wider community :) )

--- Post in Ubuntu forums at:
http://www.ubuntuforums.org/showthread.php?t=132335
---

- Henrik

OK, I've looked at these conversations, and I think this particular instance of a) someone being a bit impatient and unfocused due to being tipsy on a saturday night, b) the common problem of it not always being easy to know where to turn with questions and requests within the Ubuntu community. Turning up in ubuntu-devel drunk on a Saturday night demanding a new feature when most devs are away is probably not going to yield the best result.

AFAICT good advice was already given in #ubuntu, namely to try the nano editor. It's very simple, has a large cursor and with the preferences for the terminal you can set the font size as large as you want.

But there is a wider question here, which we should probably discuss more seriously: the lack of visibility of the accessibility team. One reason for this is that the AT (assistive technology) features in in Ubuntu really haven't been much to shout about so far. With the versions we have released do date, I would not go around evangelising the Ubuntu platform to visually impaired computer users (except for the few who are interested in development on the bleeding edge). I would be doing them a disservice; IMO they were better off staying with Windows or MacOSX.

However, with the release of 6.04 (dapper), this is about to change. We will have the key AT features like screen readers and magnifiers installed by default and even running as an option on the live CD. At that point we should start promoting Ubuntu more widely to the disabled community and get feedback from them on how well it's meeting their needs.

If we get an influx of new users with the need for these technologies it would also be helpful to have better sources of documentation and sources of support. WRT documentation, we are working on two documents that will be included on the CD itself and on help.ubuntu.com. First there is a brief introduction to the available features and a more extensive user guide. (both need work, help is appreciated)

As for support, we have the ubuntu-accessibility mailing list and a separate #ubuntu-accessibility IRC channel. Both of these have a fairly low level of activity though, mainly because our accessibility team is just quite small still. And also, those may not be everyone's preferred mode of communication.

I think a special Assistive Technology sub-forum section would be very useful at this point, as a first point of call for new users with questions about what the possibilities are with the current software. It would be even better if a few members of the existing forum community could help out by answering basic questions. It should only take a few minutes to check out some of our existing AT applications, just to have a rough familiarity with them, and be able to help answer questions. We should also set up a FAQ in the wiki for this purpose.

I agree that we in the accessibility team are something of a 'hidden force' as you put it, but this is mainly due to our own limited capacity. The core team of active contributors is small, at 5-6 people perhaps, and we are focusing our energy on getting the features to actually work. We would love to see more involvement from the wider community. Much can be done with, testing, documentation writing and user support. We need more champions in the Forums and elsewhere

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