I've been e-mailing all the 'barebones' UK suppliers listed on 
http://nakedcomputers.org/category/europe/uk/
and offer my response to pcspecialist below.  It would be good to see this 
initiative spread beyond the UK.

On Wed, 2011-01-19 at 12:07 +0000, Danny Williams - PC Specialist Ltd
wrote:
> The main problem is that drivers, such as touchpad drivers, are hard to come 
> by and customers who use Linux are normally more technically minded and are 
> able to get their laptops working as required. If we listed Ubuntu we would 
> then be required to support this operating system, and if we were to sell 
> this to a customer who has little knowledge of computers or Linux, it would 
> be very difficult to support them.

Thanks for getting back to me on this.

I fully understand this, and am aware that you have a policy of not
supporting Ubuntu.  Drivers are an area on which the Ubuntu community
work and will usually be able to provide a solution.  Our main problem
is the growing number of disaffected Windows users who have little
technical ability, and are starting to upgrade to Ubuntu.

We have a wiki page at:
https://help.ubuntu.com/community/UbuntuPre-installed for the benefit of
those companies who do supply pre-loaded machines, but I am going to
make available a wiki page at:
https://help.ubuntu.com/community/barebones to use in co-operation with
companies such as yourselves.  It will only be available to list fully
tested PC's and Laptops.  If you feel able to co-operate with us in that
area, we will put in whatever work is necessary.  I would personally be
willing to come to your factory and assist with testing.  It would be
great if the end result was a range of three PC specs and three Laptop
specs that we could support fully.  The choice would be low end, medium
and high end.  As a start, my PC spec (which you have there) is already
fully tested and could be offered as a mid-range PC.  I'm running a 32
bit install of Lucid 10.04 and a second installation of Natty 11.04
testing 64 bit version.  

Laptops are obviously slightly more problematical.  You are aware of
touchpad driver problems - these are largely a thing of the past and a
test installation of Maverick 11.10 would probably work straight out of
the box on most machines.  The wi-fi card is another thing that can
usually work with an available proprietary driver.  And there's no
reason why we at Ubuntu could not offer a customised download on the
downloads page!

Please give this some consideration.  Support is easy for us as a
community.  All you would be offering is testing or facilities for us to
test for you.  Now Ubuntu is making headway into major firms - Great
Ormond Street Hospital and SpecSavers to name but two - we see a rapid
rise in use here in the UK.

With regard to your Linux forum, that was made available at my
suggestion and I am grateful for that.  I try to give such support as I
am able, but am well aware that some of your employees who lurk there
have more than a passing knowledge of Linux.

In summary, there's no need for you to list Ubuntu, instead let us list
tried and tested products for you.

Kind regards,           Barry.


-- 
Barry Drake is a member of the the Ubuntu Advertising team.
http://ubuntuadverts.org/



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