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On Tue, 30/7/13, Rhyll Tonge <[email protected]> wrote:

 Subject: Emergency Ubuntu Help!!
 To: "'[email protected]'" <[email protected]>
 Received: Tuesday, 30 July, 2013, 9:14 AM
<snip>
 > I was updating to the new ubuntu and half way through
 my computer turned off..
 
 >
 
 > When i turned it back on again it has totally frozen,
 my mouse is not responding (my keyboard is kind of-not
 consistently), i cannot get into update manager, or any of
 my files. The screen  flashes and freaks out and i have
 to shut it down manually.
 
 >
 
 > Please tell me what to do or forward me onto someone
 who has an answer if you can!!
 
 >
 
 > Thanks so much!
1. Switch on your computer.
2. Wait until the BIOS has finished loading, or has almost finished. (During 
this time you will probably see a logo of your computer manufacturer.)
3. Quickly press and hold the Shift key, which will bring up the GNU GRUB menu. 
(If you see the Ubuntu logo, you've missed the point where you can enter the 
GRUB menu.)

4. Select the line which starts with "Advanced options".

5. Select the line ending with "(recovery mode)", probably the second line, 
something like:

Ubuntu GNU/Linux, with Linux 3.8.0-26-generic (recovery mode)

6. Press Return and your machine will begin the boot process.

7. After a few moments, your workstation should display a menu with a number of 
options. One of the options (you may need to scroll down to the bottom of the 
list) will be "pbkg". Press Return with this option highlighted. 

 Tom

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