I also think the map is of great importance. I've had several requests already, in the little time I am registered on it, and I still stay in touch with the people that contacted me. The map is a fantastic interface for anyone. Please don't dispose of it! Regards, Jan.
On Sat, Oct 17, 2009 at 6:40 PM, jean7491 <[email protected]> wrote: > Hi, > > The Ubuntu community of users that help each other on a voluntary basis is > one of our trumps and the support points map is the best implementation of > this idea of mutual help. > The availability of a local help is is one of our best arguments to > convince beginners. > > I don't have the technical knowledge to explain/argue how to do, but we > should maintain a kind of support points network, where beginners can find > help when needed. Forums and online documentation are difficult for these > beginners. > It should not be a one man task, but a team work of several people. > > The number of support points is less important than the accuracy of the > regularly updated list and the reactivity of the volunteers. > > The removal of the current map without replacement could give a wrong idea > of the willingness of the Ubuntu-be community to fullfill its goals and two > track policy as defined on the web-site. > > Additionally it seems high time to think about a real life meeting about > the future and organization of the team. > * > Jean* > > > Pierre Buyle a écrit : > > Hi, > > regarding the support point map. The current site is a dead end. I > develop it almost alone from scratch in PHP4 using CodeIgniter (a PHP > framework). It has not been touched for more than a year. Mainly > because I don't have enough time to work on it. The idea floating in > my head for more than a year is to leverage Drupal and Launchpad. > Using Drupal means that a lot a "base features" such has user > registration, login, etc. has not to be re-done. And Launchpad is > already integrated in Drupal for user registration, login and group > membership. But even for that, I don't have enough time at hand. > > My proposition is the remove the current map website. The database can > be kept and exported to a more useful format (CSV, vCard, etc.) and > handled by a few responsible people (we don't want to make it public > since it contains private information). > > On Thu, Oct 15, 2009 at 9:04 AM, > [email protected]<[email protected]> > <[email protected]> wrote: > > > As already stated, we need to update the support map as the lack of > reaction by support points gives a negative image of ubuntu community. > > > I guess the support points are a real PITA. The problem is that everybody on > this list very much enjoys using Ubuntu and _try_ to be a support point (I > guess this includes myself). Maybe we need some kind of renewal system for > support points, like the membership for Ubuntu-BE. The other week I received > a mail that my membership was about to expire and I needed to renew my > membership. This system might work for support points as well. > And if all else fails, users can still visit this mailing list and various > forums if they encounter any problems. > > > > -- > ubuntu-be mailing list / mailto:[email protected] > > Modify settings or unsubscribe at: > https://lists.ubuntu.com/mailman/listinfo/ubuntu-be > > -- Microsoft programs are like Englishmen. They only speak Microsoft.
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