On Thu, Dec 02, 2010 at 11:23:18AM -0800, Brian Murray wrote: > One topic of discussion that came up at UDS was being more aggressive > about converting bugs to questions in Launchpad. However, to do this > well we should create some guidelines as to what makes a bug a question. > > https://bugs.launchpad.net/ubuntu/+bug/680306 > > Is a pretty obvious example of a bug that is really a question. Given > the information provided it seems that they want to do something bug > don't know how. So that seems like one question to add to the > guidelines: > > 1) Is the reporter looking for information to accomplish a task? > > What other guidelines might we create? > > Attached you'll find a list of 50 recent bugs that were converted to > questions for inspiration.
I wrote up what I came up with on the wiki: https://wiki.ubuntu.com/Bugs/HowToTriage#Converting%20a%20bug%20report%20to%20a%20question -- Brian Murray Ubuntu Bug Master
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