Hello Everybody, My name is Ahmed Shams(ashams), a bug triager, and I request to join Bug Control Team. https://launchpad.net/~ashams https://wiki.ubuntu.com/AhmedShams
Here are the requested answers: - Do you promise to be polite to bug reporters even if they are rude to you or Ubuntu? Have you signed the Ubuntu Code of Conduct? Of course Yes. - Have you read Bugs/HowToTriage <https://wiki.ubuntu.com/Bugs/HowToTriage>, Bugs/Assignment <https://wiki.ubuntu.com/Bugs/Assignment>, Bugs/Status<https://wiki.ubuntu.com/Bugs/Status>and Bugs/Importance <https://wiki.ubuntu.com/Bugs/Importance>? Do you have any questions about that documentation? Yes I read them. No I don't have questions anymore! - What sensitive data should you look for in a private Apport crash report bug before making it public? See Bugs/HowToTriage<https://wiki.ubuntu.com/Bugs/HowToTriage>for more information. This point requires some detailed explaination, but in short: 'Coredump.gz' if exists check for 'Stacktrace.txt' if exist too check 'Stacktrace.txt' and 'ThreadStacktrace.txt' for sensitive data(ie passwords, server names, or any other data that can harm it's owner if opened to public) if found sensitive data in 'Stacktrace.txt' and/or 'ThreadStacktrace.txt' keep the bug private through it's life, if didn't find any sensitive data anywhere in both files remove 'Coredump.gz'(if it still exists) and mark as public. In all cases it won't harm if bug kept private through it's life, but can harm if marked public(counting human error to recognize sensitive data). - Is there a particular package or group of packages that you are interested in helping out with? I like 'xserver-xorg-input-synaptics' and I work in it most of my time, but I like to get outside Xorg when it gets hellish!. - Five bug reports which I have triagged and Explanation of my decisions: *[1]*======================= *Bug#*: pad.lv/825548 *Bug*: Touchpad cursor moves twice as fast horizontally after connecting an external monitor *Decision*: Enhanced title, Requested information and set to 'Incomplete. After investigating files reporter attached, bug 'Confirmed' then forwarded upstream. ***Importance*: 'Medium' *Importance* *Explanation*: Known bug + affects wide range of users of default installation. *[2]*======================= *Bug*#: pad.lv/822144 *Bug*: Touchpad with integrated click buttons: right button missing, both mouse buttons act as left *Decision*: Requested information and set to 'Incomplete. After investigating files reporter attached, bug 'Confirmed' then forwarded upstream. *Decision* *Explanation*: bug lacked documentation, after reporter replied continued triagging. *Importance*: 'High' *Importance* *Explanation*: Severe impact on users of a popular machine. *[3]*======================= *Bug*#: pad.lv/815163 *Bug*: [EEPC-1215p] touchpad does weird things after a few minutes of use *Decision*: Moved to Kernel(linux) *Decision* *Explanation*: Xorg failed to read device(recorded in 'XorgLog.txt') ***Importance*: 'Low' *Importance* *Explanation*: Workaround existed(though hard) *[4]*======================= *Bug*#: pad.lv/833840 *Bug*: synaptics touchpad doesnt enable after disabling from fn+f6 key on dell xps l702x. Even after restart just doesn't work now *Decision*: Requested info and marked incomplete, after reporter replied and made some investigation, moved to 'gnome-settings-daemon' (which is out of my experience, so we need help overthere!) *Decision* *Explanation*: proplem troubleshooted for every potential cause one by one but seemed to be clear, so moved to it's latest potential cause(in my opinion). *Importance*: 'Low' *Importance* *Explanation*: Caused by defined user action which can be easily worked around (though it can be annoying) *[5]*======================= *Bug*#: pad.lv/844892 *Bug*: No mouse (touchpad & nipple) after installation, usb mouse works (thinkpad t43/p) [oneiric beta-1] *Decision*: Marked to 'Incomplete' then 'Confirmed' in kernel after reporter's response. Not forwarded to Kernel BTS as kernel.org is under maintenance till now!. *Decision* *Explanation*: Xorg doesn't detect device at all, in order to move to kernel(linux) and forward upstream I requested more testing/info to confirm it in kernel. Thanks to the reporter(latrom) the devices file confirmed it. *Importance*: 'High' *Importance* *Explanation*: Causes total inusability in touchpad and even in mouse(see comment#5). *I would like to express appreciation to Gursimran Singh Mohar (simar) for his great effort on helping me down the road to here, Thanks man :)* -- Regards, Ahmed
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