Lets cross fingers...Unable to upgrade Kubuntu <https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1131256>
- I posted the standard response for a bug not described well. - I translated the title from German.- I would give it an importance of "high", since it renders essential functionality of the application ineffective.
El 11/04/13 19:18, Thomas Ward escribió:
Alberto, Got another issue with the below, I've put in-line notes.On Thu, Apr 11, 2013 at 12:45 PM, Alberto Salvia Novella <[email protected] <mailto:[email protected]>> wrote:Dear Thomas, About these two bugs that were not valid in my application for joining the Ubuntu BugControl team, I found two great substitutes: After selecting to view hidden and backup files, they aren't shown until the window is closed <https://bugs.launchpad.net/nautilus/+bug/1161412> - I reported the bug myself, with rich detail. - I forwarded it upstream. - I would give it an importance of "low", since it's an usability issue that does not limit the functionality of the application.You shouldn't generally use self-reported bugs as examples. This is the case with other applicants as well.xSPIM application does not start <https://bugs.launchpad.net/ubuntu/+source/spim/+bug/824084> - I explained how this package dependencies where not correctly met. - I confirmed the bug was still there many releases after. - I tagged all the affected releases. - I reported the bug was still there and not as imagined by other user. - I added a work-around. - I would give it an importance of "high", since prevents the application from functioning at all and thework-around won't always on any Ubuntu release.Thanks for your care, Alberto El 10/04/13 18:30, Thomas Ward escribió:I should have rephrased. Forgive me. What I meant was do you have any examples of your own that you believe shows your ability to triage? The key point here is that two of the five bugs you posted weren't under Bug Control's purview. Do you have any other examples of bugs that are within Ubuntu which you've worked on, similar to the other three bugs you have already linked? They don't have to be the same, I'm looking for what you believe are good examples of your triage work on bugs within Bug Control's domain. (Also, remember to hit "Reply All", so that the Bug Control mailing list is also included in your responses.) ------ Thomas On Wed, Apr 10, 2013 at 9:55 AM, Alberto Salvia Novella <[email protected] <mailto:[email protected]>> wrote: El 08/04/13 18:44, Thomas Ward escribió:Hi there, Alberto! One of the things you'll need is patience, we're all busy working on bugs and such in preparation for the release of Raring later this month. I have a couple of concerns of the bugs you've selected to display as examples of your work. On Mon, Apr 8, 2013 at 12:20 PM, Alberto Salvia Novella <[email protected] <mailto:[email protected]>> wrote: El 22/03/13 05:52, Alberto Salvia Novella escribió:Here is my application: 1. Do you promise to be polite to bug reporters even if they are rude to you or Ubuntu? Have you signed the Ubuntu Code of Conduct? Yes, I promise: I signed Ubuntu Code of Conduct years ago, and read it recently. 2. Have you read Bugs/HowToTriage <https://wiki.ubuntu.com/Bugs/HowToTriage>, Bugs/Assignment <https://wiki.ubuntu.com/Bugs/Assignment>, Bugs/Status <https://wiki.ubuntu.com/Bugs/Status> and Bugs/Importance <https://wiki.ubuntu.com/Bugs/Importance>? Do you have any questions about that documentation? I have been an active member of Launchpad since 2007 and, since then, the only operating system I have used in my computers has been Ubuntu. In this period I read these wiki-pages many times, and from start to end before writing this application. 3. What sensitive data should you look for in a private Apport crash report bug before making it public? See Bugs/HowToTriage <https://wiki.ubuntu.com/Bugs/HowToTriage> for more information. - I should look for "CoreDump.gz" and remove it if the stack trace provides enough details. - I should check into "Stacktrace.txt" and "ThreadStacktrace.txt" for any sensitive information like passwords, bank account numbers, CSS keys, user names or server names. 4. Is there a particular package or group of packages that you are interested in helping out with? There isn't. My objective is Ubuntu to be perceived stable as a hole, by working on bugs that are more obvious and making them to be triaged as fast as possible. 5. Please list five or more bug reports which you have triaged and include an explanation of your decisions. Please note that these bugs should be representative of your very best work and they should demonstrate your understanding of the triage process and how to properly handle bugs. For *all* the bugs in the list, please indicate what importance you would give it *and* explain the reasoning. /Please use urls in your list of bugs./ Bandwidth limit is not correctly enforced: Transmission delays are inserted between data chunk writes (of arbitrary sizes) <https://bugs.launchpad.net/ubuntuone-storage-protocol/+bug/720707> - I change the hole bug description to be as clear as possible. Also the original one didn't have proper steps to reproduce it. - I deeply investigated the origin of the bug and how to workaround it. I provided the tools to test it by the users themselves. - I would give it an importance of "high", since it has a moderate impact on a large portion of Ubuntu users.This above bug here isn't in the Ubuntu project itself, and unless I'm mistaken is outside the scope of bug control. (ubuntuone-storage-protocol project is not the same as the Ubuntu project and packages.)Misinformation when intending to download the 64-bit edition <https://bugs.launchpad.net/ubuntu-website-content/+bug/585940> - I completely rewrote the hole bug, since it didn't reflect the scope of the hole long discussion hold. - I would give it an importance of "low", since it's usability issue that does not limit the functionality of Ubuntu but rather creates a probable non-ideal configurations scenario.The above bug ALSO isn't in the Ubuntu project itself, and unless I'm mistaken is outside the scope of bug control. (ubuntu-website-content project is not the same as the Ubuntu project and packages.)Unable to upgrade "commercial/binary-i386/Packages" <https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1072705> - I change the hole bug description to be as clear as possible. - I asked the user to add the missing log files as separate attachments, in order to have them automatically available. Also marked the bug as incomplete. - Also asked to gather information using apport, since it was missed. - I would give it an importance of "low", since the program itself suggest the origin of the problem isa misconfiguration.upgrade issues 12.04=>12.10 <https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1100189> - I transformed this but to a question, since the user made a cross-dependency issue himself by using an experimental ppa for xorg. So it wasn't a bug but a support request. - Since it is not longer a bug, its importance cannot be set. However is would give it an importance of "low", since it's hoped the user to be the only one affected. When selected partition is not focused, it becomes invisible <https://bugs.launchpad.net/ubuntu/+source/gnome-disk-utility/+bug/1079196> - I attached an screen-cast which clearly showed the problem, but now I think screen-casts are useless when the bug description is clear. - I would give it an importance of "low", since it's an usability issue that does not limit the functionality of the application. - I assigned the bug to the "Paper Cuts Ninja" project, since of its low importance in a application provided in the default installation. Or have a look at any other bug from the bunch I have here <https://bugs.launchpad.net/%7Ees20490446e>, although they aren't the most impressive in the world. But happy birthday to me: I recently got my twenty-fives and also got at the same time my hundred bugs worked in. And if you notice any errata in this application there will be no problem in asking me to improve it. Regards, Alberto Salvia Novella (es20490446e) <https://launchpad.net/%7Ees20490446e> El 08/01/13 15:10, C de-Avillez escribió:On Tuesday, January 08, 2013 00:36:30 Alberto Salvia Novella wrote:Please, accept me to join Ubuntu BugSquad and BugControl in Launchpad and I will show you what Raring is going to be. If you need more info about me and how familiar I am with the triaging process, you can have a look at my profile in Launchpad<https://launchpad.net/%7Ees20490446e> <https://launchpad.net/%7Ees20490446e>.My fault there regarding the Ubuntu-BugSquad. I have added you in (and processed all other pending requests). For Ubuntu BugControl the process is different. You must show you understand how we use status and importance, and you must show bugs you triaged. This process is explained in [1]. Cheers, ..C.. [1]https://wiki.ubuntu.com/UbuntuBugControlSo? -- Ubuntu-bugsquad mailing list [email protected] <mailto:[email protected]> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad Do you have any other specific selections of bugs you would like to showcase? (as well, bugsquad does not need to receive the application emails, so please do not include the bugsquad mailing list in your "To" or "Cc" fields) ------ ThomasHow could I find bugs where I will be able to clearly demonstrate I'm capable of managing them properly?------ Thomas
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